Privacy Policy

Effective Date: June 6, 2024

This Privacy Policy describes how stravello.top (the “Site”), operated by Orbeus (“we,” “us,” or “our”), collects, uses, and shares your personal information when you visit or make a purchase from the Site.

1. Information We Collect

Personal Information You Provide to Us:

When you make a purchase or attempt to make a purchase through the Site, we collect certain personal information from you, including:

  • Contact Information: Your name, billing address, shipping address, email address, and phone number.
  • Payment Information: We collect payment information such as credit card numbers or other payment details. This information is processed securely by our third-party payment processors and is not stored on our servers.
  • Account Information: If you create an account, we store your username and password (encrypted).

Automatically Collected Information:

When you visit the Site, we automatically collect certain information about your device, including:

  • Device Information: Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • Usage Information: As you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

We collect this information using the following technologies:

  • Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • Log Files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

2. How We Use Your Information

We use the personal information we collect for various purposes, including to:

  • Process and Fulfill Orders: To process your transactions, ship your products, and provide you with invoices and order confirmations.
  • Communicate with You: To communicate with you about your orders, products, services, and promotional offers.
  • Improve Our Site: To screen our orders for potential risk or fraud, and to improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
  • Provide Customer Support: To respond to your inquiries, comments, and requests.
  • Marketing and Advertising: To provide you with targeted advertisements or marketing communications we believe may be of interest to you.

3. How We Share Your Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • We use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • We may share your information with payment processors for secure transaction processing.

4. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, under certain circumstances.
  • Opt-out of Marketing: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.
  • Do Not Track: Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

To exercise any of these rights, please contact us using the contact details provided below.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers’ database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

6. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We encourage you to review this Privacy Policy periodically for any changes. Any changes will be effective immediately upon posting the updated Privacy Policy on the Site.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or mail using the details provided below:

Company Name: Orbeus
Website: stravello.top
Address: 1070 Morris Street, San Antonio, TX, US
Email: [email protected]
Phone: 210-589-5190